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Questions, answered
How do I order?
Add your gifts to the cart, then tap “Send order on WhatsApp”. Your order arrives as a ready-written message; we reply to confirm availability, delivery and payment [confirm payment methods].
Where do you deliver, and how long does it take?
We deliver to [DELIVERY AREAS, e.g. all seven Emirates]. Orders usually arrive within [DELIVERY TIME]. Delivery costs [DELIVERY FEE / FREE-DELIVERY THRESHOLD].
Can I add a personal message?
Yes. Most pieces come with a printed card or tag: add your message (up to 28 characters) and a name on the product page.
Do you make favours in bulk?
Yes, for schools, weddings, awareness days and events. The minimum order is [MINIMUM QUANTITY] and we need about [LEAD TIME] notice. Use the favours enquiry form to start.
What are the flowers made of?
Soy wax, sculpted by hand, with [FRAGRANCE DETAILS] and [WICK DETAILS]. Please confirm any “organic”, “natural” or “non-toxic” wording before using it here.
Can I light the wax flowers?
[Confirm which pieces have a wick and add burning guidance. If lit: never leave a burning candle unattended and keep it away from children, pets and anything flammable.]
How do I care for them?
Keep wax flowers away from direct sun, heat and hot cars so they keep their shape. Dust gently with a soft, dry brush.
Can you make a custom colour or design?
Often, yes. Message us with the occasion, colours and quantity and we’ll let you know what’s possible.